We like to keep things simple but you still may have a few questions. If you’d like to know something that we don’t cover below please send us a message via our Contact Us page.
Frequently Asked Questions
All orders are processed in 1 to 3 days and are shipped out ASAP thereafter. Shipping normally takes around 10 to 20 days but can take a little longer from time to time. As soon as your goods ship we’ll send you tracking info so that you can track your order.
We accept payment via major credit cards or Paypal. In either case Paypal handles the secure transaction on our behalf.
We only sell high quality products but hey, sometimes things do go wrong. If your product is faulty or broken when you receive it we’ll replace it or refund you. Please contact us if you’re not happy with your product. We do not, however, process refunds or returns if you ordered the wrong color or size so please check our sizing guides carefully when placing your order.
Yep. If you spend more than $49 we’re offering free shipping to US adresses. Otherwise we charge a nominal shipping fee to cover our costs.
Sure. Once your order is processed we’ll send you tracking info for your order. You can track your order using that info on our order tracking page.
If you’ve ordered multiple different items we may send them in separate shipments.